Lumacare is committed to providing quality and ongoing improvement to the programs and services we offer in the community. Lumacare received a full, three-year certification in June 2012 from the Commission on Accreditation of Rehabilitation Facilities (CARF).

In June 2015, Lumacare entered into a new Accreditation certification process led by Accreditation Canada and has been issued an Accreditation Primer Award, receiving 95% on all Primer standards.



Accreditation Canada is an independent, not-for profit organization that has been improving health quality through accreditation since 1958. They have accredited more than 1200 organizations across Canada sharing their vision: Excellence in quality health services for all.


• Excellence in Governance as evidenced by the Board’s commitment to the organization.

• Commitment to innovation and forward thinking.

• Strong leadership personnel, including the Leadership Team, Senior Management, and the Board of Directors.

• Commended for having a multicultural workforce in a culturally diverse community, with a focus on
having a “Just Culture”.

• Outstanding approaches to human resources support through:
– Recruitment and selection processes.
– Quality of hires.
– Pipelines to external talent sources.
– Orientation and on-boarding.
– Performance evaluation.
– Performance recovery.

• Excellent Health and Safety practices and protocols.



For more information about Lumacare’s quality initiatives or if you have any suggestions for future content, email Bobbi Wignall. We want to hear from you!