Our Team


A picture of Susan Doyle

Susan Doyle

Executive Director 

Susan had been a senior staff member of Lumacare for over 5 years when she was appointed to the Executive Director role in January 2013.

Susan was appointed to the Executive Director role of Lumacare in January 2013. Susan promotes transparency and responsiveness to the 400 staff and volunteers, community stakeholders, funders, and delegates. She has an ability to introduce and implement effective change management strategies, in which have been demonstrated multiple times while at Lumacare. She is system driven and efficiency focused. She is a fundamental firm believer that successful organizations can only accomplish great things by having a great team. Susan was nominated by her peers in 2011 for the Bhayana Family Foundation Award in Leadership where she was successfully selected and recognized at a public ceremony hosted by the United Way of Toronto and York Region.

Susan is a recognized non-profit leader in Toronto, Ontario, Canada. She has dedicated her career solely in the non-profit sector in various leadership roles working in the fields of Development Disabilities, Mental Health, Older Adults and LGBT Youth. She completed her studies in Canada; graduated from York University with a Bachelors of Arts in Sociology, Women, and Gender Studies; and again with a Bachelor of Social Work Honours degree. Susan went on to study Research and Statistics at the University of Windsor and later graduated with a Master of Social Work Honours degree at the University of Windsor. She also completed a certificate in Management for Human Service Agencies through the University of Toronto, a certificate in Confident Coaching, a certificate in both Performance Measurement for Effective Management of Nonprofit Organizations and Mobilizing Your Nonprofit Board from HARVARD, Kennedy School as well as Non-Profit and Public Sector Finance at the University of Toronto, Rotman School of Management.


Shannon Jackson

Director, Human Resources, Quality & Risk

Shannon has over fifteen years’ experience in HR leadership across a variety of sectors, including staffing, marketing/advertising, and retail.

Shannon Jackson graduated with a BA (Hons) in Sociology from Queen’s University in 1995, and a diploma in Human Resources Management from Seneca College in 1997. She has over fifteen years’ experience in HR leadership across a variety of sectors, including staffing, marketing/advertising, and retail.

Shannon is most energized about igniting the potential of people to achieve business results. She was motivated to pursue her personal passion for leveraging her HR skills in an environment focussed on helping people, which is what prompted her interest in joining the non-profit sector and Lumacare in the capacity of HR Manager in September 2014. Shannon is now the Director of Human Resources.

Outside of work, Shannon’s enjoys spending time with her husband and son, and volunteering in the community.

Lynn Huizer

Lynn Huizer

Director, Programs & Client Services

Lynn is currently the Director of Programs and Services at Lumacare, and oversees specialized Adult Day Programs, community and home support services, as well as wellness programs.

Alex Lin

Alex Lin

Director, Operations

Alex Lin has over 18 years of international experience in accounting, finance analysis, auditing, and administration, in the not-for-profit sector.

Before joining the team at Lumacare, Alex worked in a variety of roles including project manager for a global financial institution and an office administrator at a film production company. He has worked in multiple not-for-profit organizations to provide OHRS/MIS compliant accounting and financial reporting services to healthcare organizations in Ontario.

Alex is committed to ensuring a high level of quality in his work and projects. In his current role as Director of Operations, he provides strategic and operational support to both the senior management team and Board of Directors and oversees all aspects of corporate accounting, information systems, budgeting, financial risk management, payroll, and reporting, while adhering to the Agency’s funders’ reporting standards.