COVID-19 External Resources

January 1st, 2022

Lumacare has put together a series of resources to share with the community about COVID-19. The information listed below is not health advice, and it is recommended to follow up with a health care professional should you require medical attention.

Health Resources

1. For health emergencies please call Emergency Services at 9-1-1.
2. If you are looking for an online screening tool for COVID-19, you may visit this link. 
3. For non-emergency situations, you can reach out to your family physician and they will advise you on whether to come in.
4. TeleHealth can be reached at 1-866-797-0000.
5. MedVisit can be reached at

Humber River Hospital’s COVID-19 Assessment Centre

Open daily 12:00 p.m. – 8:00 p.m.
2111 Finch Avenue West, Toronto ON M3N 1N1 (Reactivation Care Centre)
Please complete pre-assessment screening prior to going 

North York General Hospital COVID-19 Assessment Centre

Open daily 11:00 a.m. – 11:00 p.m.
4001 Leslie Street North, Toronto ON  M2K 1E1 (Charlotte & Lewis Steinberg Emergency Department) and
555 Finch Avenue West, Toronto ON. M2R 1N5 (Branson Ambulatory Care Location)
Please complete pre-assessment screening prior to going

Medication Support

If you require medication support, there are particular Pharmacies that are offering medication and Personal Protective Device delivery.

Shoppers Drug Mart 

All Shoppers Drug Mart locations are offering designated shopping hours for seniors during the first hour of the store being opened daily. A 20% seniors discount will also be made available during this first hour. Times vary per store. Please find the closest location here. Additionally, Shoppers Drug Mart is providing virtual diagnosis of minor ailments and prescription support for those unable to access a physician. More information can be found here.

Transportation Services 

1. Wheel-trans is continuing to offer wheelchair accessible transportation, operating for essential rides only.
2. iRide is continuing to offer essential rides to seniors for chemotherapy, dialysis, and medical appointments. Please call to book your ride at 1-844-474-3301.
3. Co-Op Cabs is a taxi service that is operating 24/7, with the option for accessible vehicles upon request. Pleases call to inquire directly with the company at 416-504-2667.

Grocery Stores

1. No Frills: All stores are offering designated morning times for seniors to shop stress-free. These times are during the first hour of opening and the days vary per location.
2. Longos Superstores: All stores are offering a community wellbeing hour with prioritized shopping for seniors and at-risk community members daily from 8:00 a.m. to 9:00 a.m.
3. Walmart: All stores are opening an hour early at 7 a.m. for people over 65, the disabled, and those with vulnerable health conditions.
4. Sobey’s: select stores are offering a “golden hour”  for seniors to shop.

Grocery/Food Delivery Services

1. Instacart: food delivery service that you can order online.
InABuggy: food delivery service that you can order online.
Friendly Neighborhood Hotline: This service has been put together to help support seniors living in Toronto who reside in low-income housing. The toll-free hotline is available in 180 languages at 1-855-581-9580

Mental Health and Social Support

1. Toronto Seniors Helpline is available toll-free at 1-877-621-2077, or locally at 416-217-2077.
2. Lifeline offers social support services available at 
3. Circle of Care Sinai Health offers a phone pal program for individuals 55+. Please call 416-635-2860 for more information.
4. Guided meditations are available to help support your mental health.

Caregiver Support

1. Alzheimer Society of Toronto: The Alzheimer’s Society is providing telephone support at 416-322-6560 and also providing webinars on the topic of “Dementia and COVID-19 Strategies for Caregivers”.
2Etobicoke Services for Seniors: ESS is continuing to offer in-home respite services as well as overnight-respite care. To inquire into this service please call 416-243-0127.

Virus Information and Updates

To stay up-to-date with the latest information about COVID-19, please visit the Public Health Ontario website.We also recommend watching a reliable news resource to ensure you have the latest information.

Stay safe!