Lumacare is looking for 2 new members to join our Client and Family Advisory Committee!

Lumacare understands that families are essential to maximizing the support of their loved one. The Client and Family Advisory committee serve as a tool in which Lumacare can ensure they are delivering client-centred care and continuing to develop their capacity to engage clients and families in planning and service delivery and establishing mechanisms to hear from and incorporate the voice of clients and families.

This will support the ongoing development of quality improvement and evaluating services and policies that fostering a culture of continuous improvement to better serve our seniors.

Goals of the Committee:

o             Increased client and staff satisfaction

o             Improvement in meeting client and families’ needs

o             Improved morale

o             Improved outcomes

o             Improvement of client and family experience

o             Increased transparency organizationally

o             Improved quality of care

If you are interested in joining the committee of if you would like more information please contact Madiha at msajid@lumacare.ca or call 416.398.5511