Exceptional care has always been our focus.
With an unrelenting commitment to exemplary quality, paired with a passion for excellence, we devote each day to bringing light into the lives of the people we serve.
We began by serving meals. Now, we serve the community.
From the Beginning
What began as a three-day-a-week Meals on Wheels program, has blossomed into an agency of 250+ staff who serve 3,500+ older adults each year.
This is Inger Holm, the woman who began it all here at Lumacare.
Back in 1974, Inger identified early on the need for a Meals on Wheels program for older adults in the Downsview community. As a local nurse, Inger used her skills and knowledge to serve others and, with a small grant in hand, founded Downsview Services for Seniors.
For the next 15 years, Inger worked to secure sustainable funding, expand programming, and meet the changing needs of the community being served.
In 1989 Inger retired, but her legacy and her passion for helping older adults continue to make a lasting impact.
Our founding visionary passed away in late 2019. Inger Elisabeth Holm will always be remembered.
Our Mission
To enhance, engage, and empower our diverse older adult community through integrated, high-quality services.
Our Vision
Leading with innovative excellence in community support services for older adults and their circle of support.
Lumacare Values
We value quality, dignity, compassion, innovation, inclusion, partnerships, and leadership.
Our Person and Family-Centred Care
Lumacare believes in a person and family-centred approach that is based on a philosophy of care, intervention and support that empowers older adults to be active and knowledgeable partners in their service delivery.
Providing exemplary care is in our DNA
“Lumacare staff demonstrate professionalism and strong adherence to safety protocols. This highlights the organization’s success in delivering high-quality home support services and reinforces its alignment with accreditation standards. Lumacare’s motto, “people caring for people,” is a meaningful expression of the organization’s culture and is clearly reflected in the person-centered care demonstrated throughout its services.”
– Accreditation Canada
Agency Reports and Documents
Looking for Lumacare’s agency reports including strategic plans, brochures, and annual reports?
Check out our Agency Documents for more information.
