Agency Reports

Lumacare is at an exciting and expansive stage of organizational development. To guide this next stage of growth, the Board of Directors and staff undertook a major planning process. We solicited input from multiple stakeholder groups including Clients, staff , partners, community leaders and external stakeholders, collected data and reviewed agency performance. Based on this process, we developed a comprehensive approach to expanding the scope, quality and impact of our work. Our new three-year strategic plan provides a clear blueprint for Lumacare’s future. At its core, the plan shows our determination to build on our strengths, pushes us to be innovative and become both the service provider and employer of choice. It outlines a focused direction for maximizing Lumacare’s effectiveness, better informing quality decision-making and educating staff to be sector leaders in home and community care.